Terms of Service

Welcome to Carvaan Tea. By accessing or using our website, you agree to the following Terms of Service. Please read them carefully before placing an order.

1. Customer Information

Customers are responsible for providing accurate and complete information when placing an order, including their name, contact details, and delivery address. Incorrect or incomplete information may affect order processing or delivery.

2. Product Prices, Availability & Offers

All product prices, availability, discounts, and promotional offers are subject to change without prior notice. Orders are subject to product availability and successful payment confirmation.

3. Order Processing & Cancellation

We reserve the right to cancel or refuse an order for valid reasons, including incorrect information, suspected misuse, payment issues, or product unavailability. Where applicable, any payment received for a cancelled order will be handled in accordance with our refund policy and applicable laws.

4. Shipping & Delivery

We make reasonable efforts to ensure that orders are delivered within the estimated timeframe. However, delivery may be delayed due to courier service issues, operational disruptions, weather conditions, or other circumstances beyond our reasonable control.

5. Product Use & Storage

Customers should inspect their package upon delivery and follow the storage, preparation, and usage instructions provided on the product packaging. Please review the product information before consumption.

6. Returns & Refunds

All return, replacement, and refund requests are governed by our Returns, Replacements & Refunds Policy. Please review that policy before placing an order.

7. Limitation of Responsibility

Carvaan Tea is not responsible for delays or disruptions caused by circumstances beyond our reasonable control. Nothing in these Terms is intended to exclude or limit any rights or remedies that cannot legally be excluded or limited under applicable law.

8. Applicable Law

These Terms of Service are governed by the applicable laws of India. Any disputes will be handled in accordance with applicable Indian laws and regulations.

9. Contact Us

If you have any questions about these Terms of Service, please contact us:

Carvaan Tea Contact Number: +91 93286 75147

By continuing to use our website or placing an order, you acknowledge these Terms of Service, subject to applicable law.